All Transactions which would require approvals would go through Data
Change -With Approval Process by creating a ticket which intern has a
layer of Approval from respective HR Managers from concerned location
to feed in the data to SAP PHR system through HRSS Team.
Ticket Raised by LHRBP —-> Approval from HR Manager or Pier —> HRSS
Team —-> Data Update SAP PHR —> Back to Reporter for Validation —>
—> Close
Lined out Workflow for HRSS Ticketing Tool
Pointers from where the analytics can be pulled with help of Dashboards
We can not have 2 status with same names, hence as there had been a requirement, we executed the below trick > Status “Approve” & Status “Approve.”
Post Live, we say a requirement to have Escalation Metrix hence the below flow on top of main workflow was implemented
As seen above with Analytical pointers, we would also required to capture the reasons at those status points to derive at what’s going on so below reasons have been defined
Final View of Workflow after configuring the same in JIRA by JIRA Administrators
